Shipping & Return Policy
We offer free world wide shipping. No matter how many quantity you order. Your order will be delivered with DHL and we will timely provide you with a tracking number, so you can track the package and/or make changes regarding the delivery.
Depending on the stock orders are shipped within 48 hours upon receiving payment. Shipments are usually delivered to your home by parcel service providers within 2-3 business days depending on your location. Some products that are temporarily sold out can still be ordered in the web shop, however there will be a longer delivery time.
Canceling an order, as long it is not shipped is free of charge.
You have a cooling off period of 14 days to return the product without reason, starting the day of delivery.
Exceptions here are:
- Specially ordered or prepared items and thus foreign to our assortment.
- All parts that are mounted or used. The product can only be returned unused and in the original and undamaged packaging. See for more information regarding retourn in section 6 of our terms & conditions. All cancellations, exchanges and returns must be made in writing to banditio.com. This is done by sending an email to firstname.lastname@example.org. You should at least include your full name and invoice number. banditio.com will answer your request as soon as possible with the correct return instructions.
Upon receiving and verification of the return, banditio.com will refund the entire purchase to you. Note: the account number that you specify for refund has to be equal to the account number from which you made the payment to banditio.com. This is necessary to avoid fraud with refunds. Any amount paid will be refunded within 14 days.